FAQ & Site Info
Terms of ServiceTerms: By placing an order you automatically accept the terms and conditions herein listed. Due to the customized nature of all products sold on our site, cancellations will not be honored once an order has entered production. All orders are to be fully paid for at the time of production.
Refund: As the product ordered is custom made, the product is non refundable. Buyer is expected to read product description and dimension. If any doubts, please contact seller before placing the order.
Return: If the product is defective upon receipt, buyer is to send photo proof and a new replacement will be sent.
Shipping Policies: Our delivery times for regular airmail shipments take approximately 15-25 business days for deliveries to USA and Canada. For shipments to other countries, transit may take longer due to shipping delays and increased security checks with international customs. Delivery dates are not guaranteed and may incur additional transit time due to unforeseen delays with the shipping service provider and extreme weather conditions.
We are not responsible for any VAT, Duty Charges or Brokerage Fees at time of delivery. Please check with your local laws and regulations as we are unable to advise you on these.
If you have not received your goods within 30 business days, please contact us.